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FAQS

 

Frequently Asked Questions

 

First Removalists has an extensive moving experience of  27 years in the moving industry. We know exactly what every customer needs and we do our best to complete the moving process easily and smoothly.

First you need to contact us to set up an appointment for a quick home inspection. We will look at the size of your job and if you have any specific requirements.

Yes Certainly, we do provide international moving service from UAE to the rest of the world like United Kingdom, United States of America, Australia, New Zealand, Canada and the rest of the world.

Sorry no, our prices are fixed

It depends on the size of your moving job, if it is a one bedroom home it might take between 4-6 hours. If it is a three bedroom home it might take between 10-12 hours. Really depends on the access and if stairs are involved on both locations. Contact us for more information.

Yes, we do international moving services from UAE to the rest of the world, we have a very strong connection and network in all the countries that ease the process of you international moving.

At First Removalists payment need to be done in advance, before the the start of the moving job and no longer than the unloading of your belongings.

Yes, at First Removalists we are committed to providing our services to all of our customer 24/7. We are just a phone call away from you.

Yes certainly, you just need to specify which items and our team will arrange it for you on the day of your move. This will make your move easier so you don’t have to spend your last night in your home on a mattress on the floor! If you are going to do the packing yourself we can still do this for you, you just need to let the Communication Consultant know when you are obtaining your quote. If you are using our services on an hourly basis, then this will just be part of the job done for you.

It depeneds on the type of moving package you choose to go with, for instance if you choose the premium or the v.i.p package we definitely provide you with all the boxes, if you choose to go with the standard package we don’t provide any boxes within this package offer.

The catch is that First Removalists do not price match, we are not very cheap (or super nasty) we are able to offer superior service at an affordable value for money simply because we do not engage in the cut throat discount pricing that eats away at profit margins and thus service levels. We stick to our pricing and rates which provides us with a reasonable profit margin, allows our business to function smoothly and thus enables us to deliver the services that we promised at the rate that we promised.

Yes We provide our moving service locally and internationally from all the parts of UAE.

At first Removalists we have two payment methods You can pay either cash or via bank transfer.

First Removalist have public liability and goods in transit insurance. Premium And V.I.P Local Moves have further protection with comprehensive insurance.
For those moves not covered by comprehensive insurance we can provided this as an optional extra for you. If you would look more detailed information regarding insurance please call 0525 633 557.

We will take extra special care of your treasured and valuable items, whether these are of monetary or just sentimental value. When packing for you, these items our movers will wrap and pad in industrial strength bubble wrap. Then depending on the size of the item– or else it will be placed in a well padded, clearly labelled sturdy box.

Simply because we are the best!
Call us on 0525 633 557

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Testimonials

Joe Issa

Very organised and competent company to deal with I have moved with them more than once and all moves went smoothly

Ahmad Masri

Fast and very friendly. We had to move to Dubai and I knew it was going to be a rough move but these guys were absolutely amazing.

Mohamed Abdullah

'm using their removals services for the second time, and I'm very satisfied again. They were prompt, respectful, efficient, careful, always asking where and how you want things moved. Even so, they were careful, no damage whatsoever. Definitely, would use them again.

Ronny Singh

All packing materials we received turned out to be very handy. The moving boxes were big enough to carry all our belongings, including heavy items. The bubble wrap provided outstanding protection to everything. Thanks once again.

Rima Abboud

The furniture we asked for to be delivered at our address was safely brought in and assembled. There is nothing more to demand from the service provider, it all went very smooth and without problems.